AI Adoption Surging While Skills Gap Remains Top Barrier, Says New IDC Study

New IDC study shows AI adoption is increasing rapidly, with 71% of companies already using it and seeing ROI in under 14 months.

Biggest barrier to AI implementation is shortage of skilled workers, cited by 52% of respondents.

Key AI use cases driving value are in employee experience, customer engagement, business processes, and innovation.

Generative AI like ChatGPT expected to add $10 trillion to global GDP over next 10 years.

Microsoft providing resources to help companies build AI capabilities and address skills gap.