AI Adoption Surging While Skills Gap Remains Top Barrier, Says New IDC Study
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New IDC study shows AI adoption is increasing rapidly, with 71% of companies already using it and seeing ROI in under 14 months.
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Biggest barrier to AI implementation is shortage of skilled workers, cited by 52% of respondents.
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Key AI use cases driving value are in employee experience, customer engagement, business processes, and innovation.
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Generative AI like ChatGPT expected to add $10 trillion to global GDP over next 10 years.
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Microsoft providing resources to help companies build AI capabilities and address skills gap.
